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- Delegation is the assignment of authority and responsibility to another person to carry out specific activities.
- The person who delegated the work remains accountable for the outcome of the delegated work.
- Delegation provides a means for increasing productivities.
- Delegation empowers a subordinate to make decisions.
- Delegate- “to entrust to another; to appoint as one’s representative; to assign responsibility or authority”.
- Delegation- “the act of empowering to act for another”.
- “Delegation is defined as the transfer of responsibility for the performance of a task from one person to another”
- “Transferring to a competent individual the authority to perform a selected nursing task in a selected nursing situation . The nurse retains accountability for delegation”
- “The transfer of responsibility for the performance of an activity from individual to another while retaining accountability for the outcome”. (American Nurses Association)
- Delegation is appointing a person to act on one’s behalf
5 Rights to delegation (NCSBN)
NCSBN in US presents 5 rights to delegation from the perspectives of both nursing service administrator and staff nurse.
- Right task
- Right circumstance
- Right person
- Right direction/communication
- Right supervision/evaluation
- Define the task
- Decide on the delegate
- Determine the task
- Reach an agreement
- Monitor performance and
- provide feedback
Strategies for effective delegating
- Plan ahead
- Identify necessary skill and levels
- Select most capable person
- Communicate goal clearly
- Empower the delegate
- Set deadlines and monitor progress
- Model the role: provide guidance
- Evaluate performance
- Reward accomplishment
Successful delegation results in
- Makes work easier.
- Improves efficiency.
- Increases employee effectiveness.
- Develops employees.
- Ensures that the right people do the right jobs.
Common delegation errors
- Under delegating
- Over delegating
- Improperly delegating
Barriers to delegation
- The belief that “i can do it better myself”
- Lack of confidence and trust in workers
- Low self confidence, insecurity
- Vague job description
- Inadequate training
- Lack of adequate recruitment and selection
- Time involved in explaining the task
- Reluctance to take the risks involved in depending on others.
- Fear of loss of power
- Subordinate resistance to delegation
- Failure of the delegator to see the subordinates perspectives
- Workload assigned are highly challenging both physically and mentally
- Belief of employees that they are incapable of completing the delegated task.
- Inherent resistance to authority
- Due to over delegation
Delegating to a transcultural work team
Factors which may affect delegation when dealing with sub-ordinates from different cultural background include
- Social organisation
- Environmental control
- Biological variations
- Delegation is the transfer of authority to perform a specific nursing task in a specific situation to a competent individual.
- Delegation is the entrusting of authority, power and responsibility to another.
- When used appropriately, delegation is a vital tool for the professional nurse and should ensure safe, competent nursing care.
- Delegation and responsibility are considered closely related concepts.
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- Anthony, Mary K., Theresa; Hertz, Judith .Factors Influencing Outcomes After Delegation